Tell us what you need. We will take care of the rest.
Restaurants, nightlife, hotels, transport and local experiences, carefully selected and arranged by hospitality experts who know the difference between popular and right.
Whether it is a dinner for two, a birthday celebration, a weekend away, a hotel, a driver or a night out, we recommend the right options and arrange everything before you arrive.
Dining · Nightlife · Hotels · Transport · Experiences
Tell us what you need. We will take care of the rest.
A clear process, personally handled from your first message to the final confirmation.
Anonymous examples of the kind of coordination Velares handles quietly: the venue, the timing, the movement between places and the small decisions that make the plan work.
A restaurant can have perfect reviews and still be wrong for the occasion.
A hotel can look beautiful online and still miss the feeling you wanted.
A famous venue can still be the wrong room, crowd or timing for you.
We help you avoid the wrong choice and find the places that fit you best.
You can contact a venue directly. Use Velares when you want judgement before the request, one person coordinating the moving parts, and a clear recommendation that considers the whole trip.
The Journal explains how we think: when to book, what to prioritise and why one option may fit better than the obvious one.
Our Swiss network combines collaborators we know personally with genuine venues selected for a clear reason. We consider the atmosphere, the people behind the place and the experiences worth recommending.
If what you want sits outside our network, we still find the right place, speak to them directly and handle it for you.
VELARES was created from a simple belief: the best experiences rarely come from endless searching.
Today, information is everywhere. Reviews, rankings and booking platforms make it easier than ever to find places, yet often harder to know which one is actually right for you.
After years coordinating requests for international guests, private members and hospitality partners, we noticed the same pattern again and again: people did not need more options. They needed someone they trusted to point them to the right one.
Our recommendations are based on experience, trusted collaborators and personal relationships, not search rankings or paid listings. We coordinate the details before you arrive, so your time is spent enjoying Switzerland rather than organising it.
Inspired by the Spanish verb velar – to look after and care for – VELARES exists to help you spend less time planning and more time enjoying.
You do not need more options. You need the right one.
No membership and no long commitment. Choose one request or ask us to coordinate the wider stay.
No commitment · Stripe-secured · No hidden fees
We find what fits, speak directly with trusted collaborators and coordinate the details, saving you hours of searching, chasing and second-guessing.
Save time. Arrive expected. Enjoy Switzerland.
Once your reservation is confirmed, the concierge fee is final. Changes to a confirmed booking require a new request.
Velares is a personal concierge service for Switzerland.
You receive updates by WhatsApp or email.
Within 2 hours during working hours: Mon-Wed 09:00-18:00 and Thu-Sat 12:00-20:00 Swiss time. Messages outside those hours are picked up the next working day.
24 hours is ideal. But we take on same-day and last-minute requests regularly. Sometimes the best nights are the unplanned ones. Don't even know where you want to go? Just tell us the occasion and the group size. We'll research and recommend the right spot. The earlier you message, the better the table.
You pay upfront. That is how we start working immediately. We learn your preferences, research the best options, and send you a curated selection. You choose, we make the booking. If we cannot secure your spot, your payment is returned in full.
CHF 200 covers 3 requests across any category, valid for 30 days.
Unused requests expire after 30 days.
If we cannot secure what you asked for, we suggest an alternative that is just as good. If nothing works, your payment is returned in full. Once a reservation is confirmed, the fee is non-refundable, as the work has been completed and your spot is held.
Time changes? Usually yes, if the venue has the slot. Switching to a different venue entirely is a new request.
Yes. Online payments are processed securely through Stripe, and your card details are not stored on Velares servers.
Velares recommends places, communicates with collaborators and coordinates reservations. Each venue or third-party provider remains responsible for its own operations, service delivery, cancellations, incidents, losses and circumstances outside our control. If a problem arises, tell us and we will follow up on your behalf wherever we reasonably can.
Yes. Email swissb2b@velares.com.
We brief you before every reservation.
We take care of every detail, from the first recommendation to the final confirmation. Tell us what you have in mind and we will take it from there.
Seasonal openings. Collaborator stories. Regional guides. Alpine etiquette. The places, people and details worth knowing before everyone else does.
🔒 Stripe secure checkout · Full refund if unfulfilled
Franco will review your enquiry personally and get back to you within 24-48 hours with a real proposal. Not a template, a conversation built around your needs.
Questions in the meantime? swissb2b@velares.com
Franco reviews every B2B enquiry personally. Allow 24-48 hours for a tailored response