Switzerland,
handled.

Tell us what you need. We will take care of the rest. The table after a delayed flight. The hotel that feels right for you. The bar that naturally follows dinner. The driver waiting when you leave. The stylist, gift or special request you don't want to spend hours searching for.

F
Franco Cascarano
Currently taking new requests
How it works
Local knowledge
Trusted collaborators
Last-minute help
Discreet service
Reply within 2 hours
What we handle

The right place for the moment.

Not a directory of categories. Real situations handled with local judgement: the dinner that needs to feel right, the hotel that supports the whole trip, the driver who protects the timing, the local experience that fits the season.

Dining & Nights Out · Hotels & Stays · Transport · Local Experiences · Style & Sourcing · Celebrations

You send your preferences. We make it work.

Dining & Nights Out
The table after a late arrival. The anniversary dinner that needs to feel considered. The restaurant with the right mix of service, atmosphere, timing and taste.
Restaurants Brunch Private dining Events
Request this →
Hotels & Stays
The hotel with the right feeling. The room that makes sense for the itinerary. The stay that supports the whole plan instead of becoming another decision to compare.
Boutique hotels Mountain stays Residences
Request this →
Transport
The airport arrival, the mountain transfer, the dinner handoff. Movement planned around luggage, weather, timing and the rest of your itinerary.
Airport transfers Private drivers In-country
Request this →
Local Experiences
The vineyard afternoon shaped around weather and pace. The watchmaking workshop worth the journey. The local producer, mountain route or seasonal visit that gives the trip texture.
Local knowledge Private visits Seasonal ideas
Request this →
Style & Sourcing
The stylist, gift, ski piece or special item you do not want to spend hours searching for. We find the right option and coordinate the details discreetly.
Personal styling Gifts Sourcing
Request this →
Celebrations
The anniversary weekend, birthday dinner or client occasion where the sequence matters: place, timing, transport, atmosphere and the small gesture that makes it feel considered.
Anniversaries Birthdays Client dinners
Request this →
How we work

Personal by design.

A clear process, personally handled from your first message to the final confirmation.

01
Tell us what you need
Share your plans, preferences, timing and budget.
02
We do the research
We speak directly with venues, review the options and recommend what fits best.
03
You enjoy the experience
We secure the reservations, coordinate the details and keep you informed along the way.
Recently handled

Proof in the details.

Anonymous examples of the kind of coordination Velares handles quietly: the venue, the timing, the movement between places and the small decisions that make the plan work.

Zurich · Anniversary weekend
Dinner, hotel timing and a quieter second-day plan.
A couple wanted a special weekend without overplanning. We matched the dinner to the occasion, checked arrival timing and suggested a slower Sunday that still felt considered.
Why Velares: the value was not one booking, but the sequence.
Ticino · Organic vineyard afternoon
A farm visit shaped around interest, season and pace.
The request started as “wine tasting.” We helped turn it into a more personal afternoon with the right context: vineyard, honey, local production and enough time not to rush.
Why Velares: we choose the format, not just the address.
Engadin · Last-minute transport
Airport arrival to St. Moritz with moving parts.
A late change affected arrival timing and luggage. We adjusted the transport brief, kept the route realistic and coordinated the handoff around the rest of the evening.
Why Velares: one reliable contact when plans change.
2 hr
Response time
Languages
100%
Refund if we can't deliver
Why Velares

Popular is not always right.

A restaurant can have perfect reviews and still be wrong for the occasion.

A hotel can look beautiful online and still miss the feeling you wanted.

A famous venue can still be the wrong room, crowd or timing for you.

We help you avoid the wrong choice and find the places that fit you best.

You can contact a venue directly. Use Velares when you want judgement before the request, one person coordinating the moving parts, and a clear recommendation that considers the whole trip.

From the Journal

Read before you choose.

The Journal explains how we think: when to book, what to prioritise and why one option may fit better than the obvious one.

Visit the Journal →
Transport · Collaborator
Swiss Alps chauffeur and airport transfers with AlpineXpress
Swiss airport transfers and chauffeur journeys where timing, luggage, weather and mountain arrivals matter.
Read why we recommend them →
Swiss craft
Build a Swiss watch. Do not just buy one.
A hands-on experience in Geneva or Le Noirmont, and how to choose the right format.
Read the note →
Planning
Switzerland’s peak weeks: book the right things first.
Where early decisions protect the whole trip, and where flexibility is more useful than urgency.
Plan ahead →
Our network

Places and collaborators worth knowing.

Velares combines trusted collaborators with selected Swiss venues, chosen for atmosphere, people, timing and fit, not because they are famous or ranked.

We take the time to understand every collaborator before recommending them: the experience, the atmosphere, the people behind it and the type of guest it suits best.

If what you want sits outside our network, we still find the right place, contact them directly and handle it for you. We help guests experience Switzerland properly, while helping the right collaborators meet guests who genuinely fit what they offer.

AlpineXpress black Mercedes chauffeur car for Swiss airport transfers
Confirmed Collaborator, Transport
AlpineXpress
More than 20 years of Swiss airport transfers and private chauffeur service—delivered with the flexibility, reliability and personal care every alpine journey deserves.
Airport TransfersChauffeurSwiss Alps
Book for me
Feel the service. See your benefits.
Initium Swiss watchmaking workshop in Le Noirmont
Swiss Craft, Watchmaking
Initium
Hands-on Swiss watchmaking in Geneva and Le Noirmont. Step into the watchmaker's coat, work inside a mechanical movement, and choose a format from a three-hour introduction to creating your own watch.
Hands-OnGeneva & JuraMake Your Own
Plan your visit
Feel the venue. See your benefits.
Azienda Agricola Bianchi vineyard and cantina in Ticino
Local Experiences, BioSuisse
Azienda Agricola Bianchi
A young BioSuisse organic farm in Ticino producing wine, honey and herbal products. Vineyard visits, organic tastings, beekeeping experiences and seasonal events.
BioSuisseVineyardAuthentic Ticino
Plan your visit
Feel the venue. See your benefits.
Riffelalp Resort 2222m outdoor spa pool with Matterhorn views
Hotels & Stays, Zermatt
Riffelalp Resort 2222m
A secluded alpine resort at 2,222 metres with Matterhorn views, heartfelt Swiss hospitality, Europe's highest spa and a calm mountain rhythm that shapes the whole stay.
Matterhorn ViewsHighest SpaZermatt
Plan your stay
Read why we recommend them
Boutique hotel St. Moritz
Hotels & Stays, Boutique
Art Boutique Hotel Monopol
Art-filled boutique hotel in the heart of St. Moritz with rooftop spa and sweeping lake panoramas. Independently owned, 4 stars.
BoutiqueRooftop SpaLake View
Book for me
Subject to availability
Historic hotel Engadin
Hotels & Stays, Heritage
Hotel Waldhaus Sils
Five-generation family hotel perched above Lake Sils, beloved by artists and thinkers since 1908. A true Engadin institution.
Family-OwnedHistoricLake Sils
Book for me
Subject to availability
Design hotel Silvaplana
Hotels & Stays, Design
Nira Alpina, Silvaplana
Sleek design hotel at the foot of Corvatsch with ski-in, ski-out access and panoramic views over Lake Silvaplana. 70 rooms.
Design HotelSki-in/Ski-outMountain Views
Book for me
Subject to availability
Fine dining Engadin
Dining & Nights Out, Michelin
Restaurant Talvo, Champfer
Michelin-starred Mediterranean cuisine in a charming 17th-century Engadin farmhouse. Intimate, seasonal, and worth the detour.
Michelin StarHistoricMediterranean
Reserve my table
Subject to availability
Alpine restaurant St. Moritz
Dining & Nights Out, Creative
Restaurant Ecetta
Creative Alpine kitchen blending Engadin tradition with modern techniques. Cosy wood-panelled interior and a wine list to match.
Creative CuisineAlpineWine List
Reserve my table
Subject to availability
Historic restaurant St. Moritz
Dining & Nights Out, Iconic
Chesa Veglia, St. Moritz
Three restaurants under one roof in St. Moritz's oldest building from 1658. From rustic grill to classic pizzeria, an Engadin icon.
Historic 1658Multi-ConceptIconic
Reserve my table
Subject to availability
Helicopter Engadin Alps
Transport, Helicopter
Swiss Helicopter, Samedan
Switzerland's premier helicopter operator based at Europe's highest airport. Alpine transfers, scenic Engadin flights and mountain routing, year-round.
HelicopterAlpine TransfersScenic Flights
Arrange transfer
Weather & availability
Private chauffeur Engadin
Transport, Chauffeur
LR Limousines Engadin
Private chauffeur service with Mercedes fleet for Engadin airport transfers, ski shuttles and full-day alpine routes.
Private ChauffeurMercedes Fleet24/7
Arrange transfer
Subject to availability
Grand ballroom Pontresina
Celebrations, Grand Hotel
Grand Hotel Kronenhof, Pontresina
Heritage 5-star with a neo-Baroque grand hall from 1872 and a vaulted wine cellar. Capacity for 2 to 400 guests. Family-owned.
Grand BallroomHistoricWeddings
Enquire
Subject to availability
Mountain venue Engadin
Celebrations, Mountain
Muottas Muragl, 2,456m
Award-winning mountaintop venue reached only by historic 1907 funicular. Panoramic event spaces for up to 200 guests at altitude.
MountaintopAward-WinningAlpine Setting
Enquire
Subject to availability
Boutique hotel Zurich Old Town
Hotels & Stays, Boutique
Widder Hotel
Nine medieval townhouses fused into one 49-room luxury hideaway in Zurich's Old Town. Part of the Living Circle collection.
BoutiqueOld Town5-Star
Book for me
Subject to availability
Historic riverside hotel Zurich
Hotels & Stays, Historic
Storchen Zurich
A 650-year-old riverside icon with a private boat pier in the heart of Zurich. 66 rooms, family-heritage property, Limmat views.
HistoricRiversideLifestyle
Book for me
Subject to availability
Design hotel Zurich
Hotels & Stays, Design
Marktgasse Hotel
A 15th-century building reimagined as a 39-room design hotel on cobbled Old Town streets. Swiss Historic Hotels member. Intimate.
DesignHistoricIntimate
Book for me
Subject to availability
Fine dining Zurich Dolder
Dining & Nights Out, Michelin
The Restaurant, Dolder Grand
Chef Heiko Nieder's 2 Michelin star destination with 800+ wines and Alpine panorama views. One of Switzerland's finest tables.
Michelin 2-StarPanoramicFine Dining
Reserve my table
Subject to availability
Classic restaurant Zurich
Dining & Nights Out, Institution
Kronenhalle
Zurich's legendary dining room since 1924. Original Chagall, Miro, and Picasso on the walls. The table that every local knows.
InstitutionArt CollectionSwiss Cuisine
Reserve my table
Subject to availability
Rooftop restaurant Zurich
Dining & Nights Out, Rooftop
Clouds, Prime Tower
35th-floor dining and cocktail lounge in Prime Tower with full-city panoramic views. Independently operated, always a scene.
RooftopSkyline ViewsCocktail Bar
Reserve my table
Subject to availability
Airport transfer Zurich
Transport, Airport
Swiss Top Transfer
Premium airport transfers and executive chauffeur across Switzerland. Mercedes fleet, 10+ years operating, 4.9 Google rating.
Airport TransferMercedes FleetExecutive
Arrange transfer
Subject to availability
Executive chauffeur Zurich
Transport, Airport
EdelSwiss Limousine
Airport coordination and chauffeur pickup with a Mercedes S-Class fleet, planned around arrival time, luggage and onward movement.
Airport CoordinationChauffeurMercedes Fleet
Arrange transfer
Subject to availability
Electric transfer Zurich
Transport, Electric
Express Transfer
Fixed-fare door-to-door limousine service to 40+ Swiss destinations, including a Tesla fleet option. 5.0 Google rating.
Fixed FareTesla Option40+ Routes
Arrange transfer
Subject to availability
Lakeside wedding venue Zurich
Celebrations, Lakeside
Romantik Seehotel Sonne, Kusnacht
Lakeside venue dating to 1641 with garden ceremonies and terrace dining. Family-owned, up to 150 guests. Minutes from Zurich.
LakesideWeddingHistoric 1641
Enquire
Subject to availability
Lake venue Zurich
Celebrations, Lake View
Lake Side Zurich
Glass-walled pavilion directly on Lake Zurich with Alpine views, sunset terrace, and bridal suites. Weddings and corporate events.
Lake ViewCorporateWedding
Enquire
Subject to availability
Event venue Zurich Paradeplatz
Celebrations, Urban
AURA Zurich
2,000 sqm in the historic stock exchange at Paradeplatz with 360-degree projection hall. Capacity up to 650. Independently run.
Industrial-Chic650 CapacityParadeplatz
Enquire
Subject to availability
Mountain resort Zermatt
Hotels & Stays, Boutique
CERVO Mountain Resort
Ski-in alpine chalets with Matterhorn views, private wellness, and open-fire dining. Independently owned, boutique scale.
Matterhorn ViewSki-inBoutique Resort
Book for me
Subject to availability
Design hotel Zermatt
Hotels & Stays, Design
The Omnia
Design hotel carved into rock, reached by private elevator. Just 30 rooms. Panoramic Matterhorn lounge. Privately owned.
Design HotelPanoramic ViewsExclusive
Book for me
Subject to availability
Suite hotel Zermatt
Hotels & Stays, Family
Hotel Firefly
Family-run suite hotel with 16 individually designed rooms, open fireplaces, and Klein Matterhorn ski access. A passion project.
Family-RunSuitesSki-In/Ski-Out
Book for me
Subject to availability
Mountain restaurant Zermatt
Dining & Nights Out, Mountain
Chez Vrony, Findeln
Century-old family restaurant at 2,100m serving own Alpine cheese with direct Matterhorn views. Only reachable on foot or by ski.
Matterhorn ViewOn-MountainFamily-Owned
Reserve my table
Weather & availability
Michelin restaurant Zermatt
Dining & Nights Out, Michelin
Brasserie Uno
Michelin-starred sustainable dining with a 6-course surprise tasting menu. Zermatt's only Green Star. Independent and seasonal.
Michelin StarGreen StarTasting Menu
Reserve my table
Subject to availability
Michelin winter restaurant Zermatt
Dining & Nights Out, Celebrity Chef
After Seven by Ivo Adam
Winter-only Michelin-starred restaurant with open kitchen and celebrity chef Ivo Adam. December to April, every seat counts.
Michelin StarSeasonalCelebrity Chef
Reserve my table
Winter season only
Helicopter Zermatt Matterhorn
Transport, Helicopter
Air Zermatt
Iconic helicopter operator since 1965. Transfers from Geneva in around 45 minutes, Matterhorn scenic flights and mountain landings.
HelicopterAlpine TransferMatterhorn Flights
Arrange transfer
Weather & availability
Igloo village Zermatt
Celebrations, Unique
Iglu-Dorf Zermatt, 2,700m
Ice-built village at 2,700m for private events, fondue nights, and team-building. Rebuilt from scratch every winter season.
Unique ExperienceWinter OnlyTeam-Building
Enquire
Winter season only
Boutique hotel Lugano
Hotels & Stays, Boutique
THE VIEW Lugano
Hilltop all-suite retreat with just 18 suites, yacht-inspired interiors, and panoramic Lake Lugano views. Small independent-hotel member.
LakesideBoutiquePanoramic Views
Book for me
Subject to availability
Heritage villa Lugano
Hotels & Stays, Heritage
Villa Principe Leopoldo
Relais & Chateaux villa with 37 suites overlooking Lake Lugano from Collina d'Oro. Independent ownership, not a chain.
Historic VillaAll-SuiteRelais & Chateaux
Book for me
Subject to availability
Grand hotel Lugano lakeside
Hotels & Stays, Grand
Grand Hotel Villa Castagnola
Privately managed 5-star manor in a Mediterranean park with a lakeside lido, private chapel, and Michelin-starred restaurant.
HistoricLakesideIndependently Managed
Book for me
Subject to availability
Michelin restaurant Lugano
Dining & Nights Out, Michelin
Ristorante Arte al Lago
Michelin-starred lakeside dining with rotating art exhibitions and seasonal Mediterranean cuisine at Villa Castagnola.
Michelin StarLakesideArt Gallery
Reserve my table
Subject to availability
Grotto Ticino traditional
Dining & Nights Out, Grotto
Grotto del Pep, Carabbia
Beloved family-run Ticinese grotto serving legendary ribs, polenta, and local specialties. Hard to book, impossible to forget.
Traditional GrottoFamily-RunAuthentic Ticino
Reserve my table
Subject to availability
Fine dining Lugano lakeside
Dining & Nights Out, Fine
I Due Sud, Splendide Royal
Southern Italian Michelin-starred cuisine on the shores of Lake Lugano. Chef Marco Veneruso, small seating, every plate personal.
Michelin StarSouthern ItalianLake Views
Reserve my table
Subject to availability
Executive transfer Lugano
Transport, Executive
MF Executive, Lugano
Lugano's executive fleet for Milan airport transfers, Alpine tours and corporate travel. An established independent operator in Ticino.
Airport TransfersExecutive FleetCorporate Travel
Arrange transfer
Subject to availability
Castle wedding venue Lugano
Celebrations, Castle
Castello di Morcote
15th-century Visconti castle above Lake Lugano with 12 boutique rooms and vineyard dining. Capacity up to 160 with marquee.
CastleDestination WeddingsHistoric Estate
Enquire
Subject to availability
Vineyard event Lugano
Celebrations, Vineyard
Fattoria Moncucchetto
Mario Botta-designed vineyard estate hosting wine tastings, private dinners, and celebrations. Among GaultMillau's 150 best Swiss wineries.
VineyardMario BottaWine Estate
Enquire
Subject to availability
Grand event venue Lugano
Celebrations, Grand
Villa Principe Leopoldo Events
Relais & Chateaux event spaces with grand terraces, lake views, and bespoke wedding planning. Hillside setting, Lugano elegance.
WeddingsCorporate EventsTerrace Views
Enquire
Subject to availability
Boutique hotel Geneva Old Town
Hotels & Stays, Boutique
Hotel Les Armures
Historic 17th-century gem in Geneva's Old Town with legendary fondue and views of Saint-Pierre Cathedral. Just 32 rooms, 5 stars.
Old TownBoutiqueHistoric
Book for me
Subject to availability
Lakefront hotel Geneva
Hotels & Stays, Lakefront
Hotel d'Angleterre
Lakefront icon since 1872 with direct Jet d'Eau views, blending British elegance and Swiss precision. 45 rooms, Red Carnation Collection.
LakesideLakefrontIconic
Book for me
Subject to availability
Art Nouveau hotel Geneva
Hotels & Stays, Art Nouveau
Tiffany Hotel Geneva
Belle Epoque Art Nouveau boutique in Geneva's Arts district, steps from Old Town and the Rhone. Swiss-owned, mid-luxury charm.
Art NouveauBoutiqueCentral
Book for me
Subject to availability
Chinese fine dining Geneva
Dining & Nights Out, Unique
Tse Fung, La Reserve
Switzerland's only Michelin-starred Chinese restaurant, set in the lush gardens of La Reserve. Chef Frank Xu, Cantonese mastery.
Michelin StarCantoneseUnique
Reserve my table
Subject to availability
Intimate dining Geneva
Dining & Nights Out, Intimate
L'Aparte, Hotel Royal
An intimate 15-seat Michelin experience where Chef Bedouet presents each dish personally. Only 4 tables, every detail intentional.
Michelin StarIntimateFrench
Reserve my table
Subject to availability
Chauffeur service Geneva
Transport, Chauffeur
Geneva Ways
Swiss luxury chauffeur service with premium fleet covering airports, ski resorts, and events 24/7. 12+ years in Geneva.
ChauffeurAirport24/7
Arrange transfer
Subject to availability
Chateau wedding Geneva
Celebrations, Chateau
Chateau de Coppet
18th-century lakeside chateau, same family for 9 generations. French gardens, panoramic terraces, aristocratic salons. Up to 280 guests.
ChateauLakesideWeddings
Enquire
Subject to availability
Looking for something else? Tell us what you need, the mood and the budget. We will look for the right option, contact the place and handle it for you.

About Velares

Less time searching.
More time enjoying.

VELARES was created from a simple belief: the best experiences rarely come from endless searching.

Today, there are more reviews, rankings and booking platforms than ever before. Yet finding the right place for the right occasion often feels harder than it should.

After years in hospitality, private members' clubs and guest services, we saw the same thing again and again: people do not need more options. They need someone they trust to guide them toward the right one.

We take the time to understand what you are looking for, recommend places that genuinely fit your preferences, and coordinate the details before you arrive.

Inspired by the Spanish verb velar - to look after and care for - VELARES exists to help you spend less time planning and more time enjoying.

You do not need more options.
You need the right one.

Franco Cascarano
Founder, Velares
LinkedIn →
Franco Cascarano, founder of Velares Switzerland
Simple pricing

Tell us what you need.
We will take care of the rest.

No membership. No long-term commitment. From one simple request to something that needs more research and coordination, we will always confirm the service fee before we start.

The Single
CHF 90
one clear request
For one straightforward request, handled from idea to confirmation.
✓Restaurant table or cocktail bar
✓Night out or bar table request
✓Hotel recommendation, driver or local experience
✓We reply within 2 hours
✓Fee refunded if we cannot assist
Best value
The Weekend
CHF 200
3 connected requests · valid 30 days
For three requests that work together, or one small plan.
✓Dinner + bar table + transport
✓Restaurant + cocktail bar + driver
✓Hotel + dinner + local experience
✓One point of contact for the whole plan
✓Your preferences remembered next time
Tailored Requests
Custom
quoted before we begin
For requests that need more research, sourcing or coordination.
✓Birthday weekends and private celebrations
✓Temporary residences, chalets and extended stays
✓Personal styling and personal shopping
✓Gifts, special sourcing and hard-to-find items
✓Other requests that do not fit neatly into a category

No membership  ·  No hidden fees  ·  Service fee confirmed before we start

What your concierge fee covers

More than making a reservation.

We understand what you are looking for, find the right people and places, contact them directly and coordinate the details. Simple requests stay simple. If something needs more research, sourcing or planning, we will agree on the scope and fee with you before we begin.

✓Recommendations based on what you actually need
✓Straightforward requests handled from idea to confirmation
✓One point of contact across dining, nights out, stays, transport, local experiences, style and more
✓New options when plans change unexpectedly
✓Introductions to trusted specialists when you need something outside the usual
✓Support in English, German, Italian and Spanish
For businesses

Looking after clients
coming to Switzerland?

Velares can become your local point of contact in Switzerland. We support your clients with dining, nights out, stays, transport, local experiences, personal styling, sourcing and special requests, while you remain the relationship they already know and trust.

For financial institutions, membership and loyalty programs, boutique hotels without an in-house concierge, travel professionals and businesses that want to offer their clients personal support in Switzerland.

Any
questions?
The short answers are here. For the long ones, just email us directly.
Franco@velares.com hoi@velares.com swissb2b@velares.com
Working Hours
Mon, Tue, Wed09:00 to 18:00
Thu, Fri, Sat12:00 to 20:00
SundayClosed
We reply within 2 hours during working hours.
Swiss time (CET). Messages outside hours are picked up the next working day.

Once your reservation is confirmed, the concierge fee is final. Changes to a confirmed booking require a new request.

How fast will I hear back?

Within 2 hours during working hours: Mon-Wed 09:00-18:00 and Thu-Sat 12:00-20:00 Swiss time. Messages outside those hours are picked up the next working day.

How far in advance should I reach out?

24 hours is ideal. But we take on same-day and last-minute requests regularly. Sometimes the best nights are the unplanned ones. Don't even know where you want to go? Just tell us the occasion and the group size. We'll research and recommend the right spot. The earlier you message, the better the table.

Do I pay before or after confirmation?

You pay upfront. That is how we start working immediately. We learn your preferences, research the best options, and send you a curated selection. You choose, we make the booking. If we cannot secure your spot, your payment is returned in full.

What's your refund policy?

If we cannot secure what you asked for, we suggest an alternative that is just as good. If nothing works, your payment is returned in full. Once a reservation is confirmed, the fee is non-refundable, as the work has been completed and your spot is held.

Can I change my reservation after it's confirmed?

Time changes? Usually yes, if the venue has the slot. Switching to a different venue entirely is a new request.

Is my payment information safe?

Yes. Online payments are processed securely through Stripe, and your card details are not stored on Velares servers.

What is Velares responsible for?

Velares recommends places, communicates with collaborators and coordinates reservations. Each venue or third-party provider remains responsible for its own operations, service delivery, cancellations, incidents, losses and circumstances outside our control. If a problem arises, tell us and we will follow up on your behalf wherever we reasonably can.

Your hospitality experts

Exactly where you
want to be.

We take care of every detail, from the first recommendation to the final confirmation. Tell us what you have in mind and we will take it from there.

One email a month

Switzerland,
Behind the Scenes

Seasonal openings. Collaborator stories. Regional guides. Alpine etiquette. The places, people and details worth knowing before everyone else does.

No spam, ever One email a month Unsubscribe anytime
Velares® Switzerland
Get in touch →
We get to work as soon as you pay. 2-hour response.
1
Request
2
Your details
3
Review & send
1What do you need?
Service type *
Dining & Nights Out
Hotels & Stays
Private Transport
Local Experiences
Style & Sourcing
Celebrations
Other
Date (check-in / event / experience) *
Preferred time
Number of guests *
Region
📍Switzerland
Venue preference (optional)
Type of experience *
Tell us more
Choosing the 3-request bundle? Place your first request now. Once we receive it, we'll reach out so you can send the other two whenever you're ready. Use them at your convenience within 30 days.
2Your details
Full name *
Email *
Phone (WhatsApp preferred)
What happens next: You pay upfront, we get to work immediately. You'll hear back within 2 hours during working hours: Mon-Wed 9:00-18:00, Thu-Sat 12:00-20:00 CET.
3Choose your plan
CHF 90 · Single request
One reservation. We get to work immediately.
Best value
⭐ CHF 200 · The Weekend (3 requests)
3 requests across any category, valid 30 days. One message, three handled.
Full refund if we can't deliver. You pay, we start immediately.

🔒 Stripe secure checkout · Full refund if unfulfilled

Corporate & Partnerships
Partner with Velares.
Give your clients tailored Switzerland planning through a dedicated coordination team. Not a call centre.
01 What kind of partner are you? *
🏦
Bank / Financial Institution
Offer Velares as a premium member perk or card benefit
✈️
Travel Agency / DMC
Book for your clients, earn commission, white-label access
🏨
Hotel / Hospitality
Enhance your concierge desk with Switzerland-wide planning and coordination
💼
Corporate
Team offsites, client entertainment & reliable access on demand
🎪
Events & Brand
Venue hire, group bookings, brand activations & private experiences
✦
Members Club / Lifestyle
Premium lifestyle service for your members' Swiss escapes
02 Your details
03 What do your clients need? *
🏔️ Private Chalets & Hotels
🍽️ Alpine Dining & Après-Ski
🚁 Heli-Ski, Guides & Experiences
🏛️ Local Experiences
🚙 Transfers & Logistics
✦ Full Concierge Package
04 Expected monthly volume *
1-5 per month Occasional use or pilot
6-20 per month Regular. Small team or active clients
21-50 per month High volume. Dedicated account needed
50+ / monthly retainer Enterprise. Flat fee, priority access
Not sure yet. Let's explore
05 Tell us about the opportunity *
⏱
What happens after you submit
Franco reviews every B2B enquiry personally. Allow 24-48 hours. You'll receive a real response built around your use case, not a template.
Enquiry received.

Franco will review your enquiry personally and get back to you within 24-48 hours with a real proposal. Not a template, a conversation built around your needs.

B2B-XXXXXX

Questions in the meantime? swissb2b@velares.com

Franco reviews every B2B enquiry personally. Allow 24-48 hours for a tailored response

Terms & Conditions
Velares®, Last updated: May 2026
1. What Velares provides
Velares is a local hospitality-intelligence and planning partner based in Zillis, Graubünden, operated by Franco. We help clients choose the right places and coordinate accommodations, reservations, private experiences and event venues across Switzerland.
2. Booking & Confirmation
A reservation is considered confirmed once Velares notifies you via email or WhatsApp. Confirmation is subject to venue availability. We aim to respond within 2 hours of receiving your request. All confirmed reservations are subject to the individual terms and conditions of each venue.
3. Payment
Payment is due upon confirmation or at checkout if you choose priority handling. All payments are processed securely via Stripe. Velares charges a service fee of CHF 90 per request or CHF 200 for a 3-request bundle. Prices are inclusive of VAT where applicable.
4. Cancellations & Refunds
Once a reservation has been confirmed by Velares, the service fee is non-refundable. Velares invests significant time and personal relationships to secure your booking. If you wish to cancel your reservation, you must do so directly with the venue according to their cancellation policy. Velares is not responsible for any cancellation fees charged by the venue. If Velares is unable to fulfil your request, a full refund will be issued immediately.
5. Changes to Reservations
Changing your reservation to a different venue constitutes a new request and requires an additional service fee. Time changes to existing reservations are possible only subject to venue availability. Velares will make every effort to accommodate time change requests but cannot guarantee them.
6. Venue Terms & Conduct
All clients must comply with the individual terms and conditions of each venue. Venues reserve the right to refuse entry at their discretion, including but not limited to: guests who are visibly intoxicated, guests who do not meet dress code requirements, and guests who arrive after the venue's maximum waiting time (typically 15 minutes). Velares strongly recommends arriving on time and presenting yourself appropriately. The final decision on entry and seating always rests with the venue.
7. Liability
Velares acts as an intermediary service only. We are not responsible for the quality, safety or conduct of any venue, nor for any injury, loss, or damage occurring at a venue. Velares is not responsible for personal belongings left at any venue. Our liability is limited to the service fee paid.
8. Contact
For all enquiries: hoi@velares.com, WhatsApp: +41 78 449 5777, B2B enquiries: swissb2b@velares.com
Privacy Policy
Velares®, Last updated: May 2026, Compliant with GDPR (EU) 2016/679
1. Data Controller
The data controller for your personal data is Velares, operated by Franco, based in Zillis, Graubünden, Switzerland. Contact: hoi@velares.com
2. Data We Collect
We collect only the data necessary to fulfil your reservation request: full name, email address, phone number (optional), and request details (date, venue preference, party size). For B2B clients, we also collect company name, job title, and business needs.
3. How We Use Your Data
Your data is used exclusively to: (a) process and fulfil your reservation request; (b) communicate with you via email or WhatsApp; (c) send payment links via Stripe; (d) maintain a record of your booking history for service continuity. We do not use your data for marketing without your explicit consent.
4. Data Sharing
We share only the minimum necessary information with venues to confirm your reservation (typically: name and party size). We never sell your data. Payment data is processed directly by Stripe and is never stored on our servers.
5. Data Retention
We retain your personal data for as long as necessary to fulfil the service and comply with legal obligations, typically 3 years for accounting records. You may request deletion of your data at any time by contacting hoi@velares.com.
6. Your Rights (GDPR)
Under GDPR, you have the right to: access your personal data; rectify inaccurate data; request erasure ("right to be forgotten"); object to processing; request data portability. To exercise any of these rights, contact hoi@velares.com. You also have the right to lodge a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC).
7. Cookies
This website does not use tracking cookies. We do not use Google Analytics, Facebook Pixel, or any third-party tracking tools. The only external services used are Google Fonts (font loading), Formspree (form submission), and Stripe (payment processing), each with their own privacy policies.
8. Security
All data transmission is encrypted via HTTPS. Payment data is handled exclusively by Stripe's PCI-DSS compliant infrastructure.